The name Mayachik was created together with various people from the village. The intention was to come up with a meaningful name in the local language Tz’utujil. Mayachik is a combination of 3 different Tz’utujil words:
Achik´= dream
Maya = the Mayan culture
May = magic
This way, our slogan “Magical Mayan Dream” was created.
Our vision:
To be the go-to destination for eco-friendly and sustainable hospitality, where our guests enjoy exceptional service, feel welcome and are inspired to adopt a conscious lifestyle.
Our mission:
To offer exceptional eco-friendly hospitality, uniting comfort, environmental awareness and exceptional service. We strive to continually innovate and improve our sustainable practices, making a positive difference in the world through responsible tourism.
Our values:
- Excellence: We strive to deliver excellence in service from the first contact with our customers, both internal and external, ensuring an exceptional experience in every interaction.
- Commitment: We are committed to preserving the environment and raising awareness through our ecological and sustainable lifestyle.
- Honesty: We are guided by honesty in all our actions and communications. We strive to be transparent and trustworthy in every interaction.
- Teamwork: We create a work environment where each member feels valued and listened to, fostering a climate of respect, trust and openness to express ideas and opinions freely and cultivate a collaborative environment that promotes the growth, development and active contribution of each member towards our common goal: to provide exceptional service to our guests.
- Equality: We value and celebrate diversity, creating an inclusive environment in our hotel.
- Respect: We treat all people with respect and consideration, regardless of their origin or condition. We promote a culture of mutual respect in all our interactions.
- Trust: We build relationships based on mutual trust, both with our employees and our guests.
- Service: We are dedicated to providing exceptional service to our guests, exceeding their expectations and creating memorable experiences during their stay. Our goal is to provide a warm, friendly and personalized service that makes every visit unforgettable.